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Welcome to the Walkgrove Ltd Ready to Go e-learning platform website. By registering on this website, you are agreeing to comply with and be bound by the following terms and conditions of use which, together with our Privacy Policy, govern the Walkgrove Ltd relationship with you in relation to this website and the services you are provided with.

If you do not agree with all of the terms of this agreement, you will not be able to register for, or otherwise purchase, subscribe to, or access, the services provided on or via this website.

Walkgrove Ltd may modify the terms of this agreement without your prior notice and any modification shall be effective upon posting by Walkgrove Ltd on this website. By agreeing to the terms of this agreement, you signify that you agree to be bound by such modifications when using the Walkgrove Ltd e-learning platform and when using any of the products offered by this website after any such modifications are made to these terms and conditions. You agree to be bound by any modifications to this agreement when you use the website or use the products offered by this website after any such modification is posted.

Contact us

The term 'Walkgrove Ltd or 'Walkgrove' or 'Walkgrove Ready to Go' or 'Ready to Go Learning' or 'us' or 'we' refers to the owner of the website, whose registered office is Maisie House, 8 Maisies Way, South Normanton, Alfreton, Derbyshire, DE55 2DS. Our company registration number is 2938087. You, the customer, shall be referred to herein as 'you' or as the 'client'. You can contact us on +44 (0)1773 864640 for more information regarding these terms and conditions. Alternatively you can contact us via email at support@walkgrove.co.uk.

You must provide Walkgrove Ltd with a valid, active e-mail account at the time of purchase and if this becomes invalid or inactive at any time, you must change your profile immediately to include your new valid, active e-mail account.

The terms 'products', 'services', 'courses' 'topics' and/or 'modules' refer to content, material and/or services that you purchase via our e-learning platform website.

Terms of Access and Intellectual Property Rights

The content and material featured on the pages of this website is for the client's general information and use only. All content and material included on this site, including, but not limited to, the text, graphics, design, logos, button icons, images, audio clips, video clips, digital downloads and data compilations are the exclusive property of Walkgrove Ltd unless otherwise identified. Where Walkgrove Ltd does not hold the Intellectual Property Rights it will have express permission of the holder to publish the content and material and all subsequent terms apply as if Walkgrove Ltd was the holder.

Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions. The client may not copy, reproduce, modify, alter, distribute, publish, display, store, post, transmit, revise, decompile, disassemble or reverse engineer any of the content or the products available on this website, directly or indirectly, without the express written permission of Walkgrove Ltd. In addition, the client must agree not to resell, license or sublicense for profit or otherwise provide a third-party with access to the products or individual lessons available on the Walkgrove Ltd website. The client may not attempt to derive the source code of any of the website's products or services or otherwise use the products or service to develop any other computer programme.

You may not create a link to this website from another website or document, without Walkgrove Ltd's prior written consent. From time to time this website may also include links to other websites. These links are provided for your convenience to provide further information. They do not signify that we endorse the website(s). We have no responsibility for the content of the linked website(s).

If any of the terms and conditions are breached or compromised by the client, Walkgrove Ltd may, by their sole and absolute discretion, block the client's access to the website and its content. Unauthorised use of this website may give rise to a legal claim for damages and/or be a criminal offence and lead to prosecution.

Prices

All of our prices are quoted and charged in UK Sterling at the point of purchase. Payments made to Walkgrove Ltd from outside the United Kingdom will be converted to UK Sterling at the prevailing exchange rate when an online purchase is completed. All online purchase receipts will show the exact amount charged in UK Sterling. Walkgrove Ltd uses Paypal to process Paypal, Credit and Debit Card, Maestro and MasterCard transactions.

Conditions of Sale and Delivery

Individual candidates or organisations acting on behalf of candidates are required to purchase the Walkgrove Ltd e-learning packages prior to viewing them. This may be done by making a single payment per licence for individual access to each of the Walkgrove Ltd Ready to Go e-learning courses. Payments and subscriptions can be made by entering either valid credit or debit card details or MasterCard or Maestro or PayPal account details at the time of purchase.

Once a topic or topics have been purchased, individual access to it or them and additional linked resources is granted for a period of 365 days from the date of purchase. There will be no restriction on access to the topics purchased during this period provided that they are accessed solely for the personal use of the individual candidate, unless specifically agreed otherwise in writing by Walkgrove Ltd.

Subject to the other terms hereof, the client may access the topics which he or she has purchased from an unlimited number of computer IP addresses (but only one at any one time) on any given day. Multiple concurrent use of a username and password is not permitted and organisations must purchase a licence for each user that will be assigned access to a topic.

Walkgrove Ltd reserves the right to modify any content or material featured on the pages of this website at any time and without prior notice.

Receipts, Billing and Settlement

Receipt of purchase via Paypal, credit or debit card is provided online at the time of purchase with a copy sent by email to the address specified at purchase. It is important that the client prints and/or saves these receipts as the information provided in them will be required if there are any issues in the future. Any mistakes on the receipt should be raised with Walkgrove Ltd by e-mail within 48 hours of receiving the online receipt. Failure to receive the online receipt should be raised with Walkgrove Ltd within 48 hours of purchase. Walkgrove Ltd will endeavour to rectify any such mistakes within 48 hours of receiving an appropriate request from a client.

Disclaimer

Walkgrove Ltd does not give any warranty or other assurance as to the operation, quality or functionality of the Walkgrove Ltd e-learning platform, or individual topics. Walkgrove Ltd staff and its associates reserve the right not to discuss the content of any topic with the client or any organisation.

Neither Walkgrove Ltd nor any third parties provide any warranty or guarantee as to the content of any information and materials available directly or indirectly through the Walkgrove Ltd e-learning platform, its accuracy, completeness, performance, suitability, timeliness or fitness for any particular purpose. The client must acknowledge that such information and materials may contain inaccuracies or errors and we expressly exclude liability for any such inaccuracies or errors to the fullest extent permitted by law.

Your use of any information or materials or advice provided directly or indirectly via this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information made available through this website meet your specific requirements. To the full extent permissible by law, Walkgrove Ltd disclaims all responsibility for any damages or losses (including, without limitation: financial loss; damages for loss in business projects; loss of profits; or other consequential losses) arising in contract, tort or otherwise from the use of the Walkgrove Ltd e-learning platform or any material referred to in the Walkgrove Ltd topics, or from any action or decision taken as a result of using the materials featured on or obtained directly or indirectly via this web-site. All of our employees'; associates' and/or coaches' comments, provided for any reason, whether written or verbal, are also covered by this disclaimer.

Walkgrove Ltd reserves the right to modify any content or material featured on the pages of this website and in any package or individual lesson at any time and without prior notice.

Legal and Arbitration

We operate under the Laws of England and Wales and the European Commission. Our Terms and Conditions do not affect our clients' statutory rights under the following English and European consumer laws:

• the Sale of Goods Act 1979;
• the Supply of Goods and Services Act 1982;
• the Sale and Supply of Goods to Consumers Regulations 2002
• the Electronic Commerce (EC directive) Regulations 2002
• the Consumer Credit Act 2006;
• the Trade Descriptions Act 1968;
• the Unfair Contract Terms Act 1977;
• the Unfair Terms in Consumer Contracts Regulations 1999
• the Consumer Protection Act 1987
• the Consumer Protection Regulations 2002

The validity, construction and performance of this contract shall be governed by the Law of England and Wales and any dispute that may arise out of, or in connection with, this contract including its validity, construction and performance shall be determined by arbitration under the Rules of the London Court of Arbitration at the date hereof. Rules with respect to matters not regulated by the London Court of Arbitration incorporate the UNCITRAL Arbitration Rules. The parties agree that service of any notices in reference to such arbitration at the addresses as given in the contract shall be valid and sufficient.

Data Protection and Privacy Policy

Privacy Policy

Registration data and other information about you are subject to our Privacy Policy. This privacy policy sets out how Walkgrove Ltd uses and protects any information that you give us when you use this website.

Walkgrove Ltd adheres strictly to all current Data Protection legislation, including the Data Protection Act 1998. We do not pass client names, addresses or other details to any other organisations for marketing or other purposes. Walkgrove Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the Data Protection Act 1998.

We do not store credit or debit card details nor do we share customer details with any third parties.

Walkgrove Ltd may change this policy from time to time by updating this page and without prior notice. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• The client's name (organisation or individual), job title, employer or employee name and sector of employment.
• Contact information, including office and email address.
• Demographic information such as postcode, preferences and interests.
• If purchasing or subscribing to any of the e-learning packages, credit or debit card details to process payments/transactions.
• Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you access the Walkgrove Ltd e-learning platform using a password, you are solely responsible for maintaining the confidentiality of that password. If you provide someone else with access to your password to the Walkgrove Ltd e-learning platform, they will have the ability to view information about your account and make changes through the website. You agree to notify us promptly if you change your address or email so we can continue to contact you and send any notices required hereunder. If you fail to notify us promptly of a change, then any notice we send to your old address or email shall be deemed sufficient notice.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and a small fee will be payable to cover our administration costs. If you would like a copy of the information held on you please communicate your request in writing to our registered address or by e-mail to support@walkgrove.co.uk

If you believe that any information we are holding about you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We do not use cookies on the Walkgrove Ready to Go website, www.readytogolearning.com.

Registration data and other information about you are subject to our Privacy Policy. This privacy policy sets out how Walkgrove ReadytoGo Ltd uses and protects any information that you give us when you use this website.

Walkgrove ReadytoGo Ltd adheres strictly to all current Data Protection legislation, including the Data Protection Act 1998. We do not pass client names, addresses or other details to any other organisations for marketing or other purposes. Walkgrove ReadytoGo Ltd is committed to ensuring that your privacy is protected. Should we ask you to provide certain information by which you can be identified when using this website, then you can be assured that it will only be used in accordance with this privacy statement and the Data Protection Act 1998.

We do not store credit card details nor do we share customer details with any third parties.

Walkgrove ReadytoGo Ltd may change this policy from time to time by updating this page and without prior notice. You should check this page from time to time to ensure that you are happy with any changes.

We may collect the following information:

• The client's name (organisation or individual), job title, employer or employee name and sector of employment.
• Contact information, including email address.
• Demographic information such as postcode, preferences and interests.
• If purchasing or subscribing to any of the e-learning packages, credit or debit card details to process payments/transactions.
• Other information relevant to customer surveys and/or offers.

We require this information to understand your needs and provide you with a better service, and in particular for the following reasons:

• Internal record keeping.
• To improve our products and services.
• We may periodically send promotional emails about new products, special offers or other information which we think you may find interesting using the email address which you have provided.
• From time to time, we may also use your information to contact you for market research purposes. We may contact you by email. We may use the information to customise the website according to your interests.

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.

If you access the Walkgrove ReadytoGo Ltd e-learning platform using a password, you are solely responsible for maintaining the confidentiality of that password. If you provide someone else with access to your password to the Walkgrove ReadytoGo Ltd e-learning platform, they will have the ability to view information about your account and make changes through the website. You agree to notify us promptly if you change your address or email so we can continue to contact you and send any notices required hereunder. If you fail to notify us promptly of a change, then any notice we send to your old address or email shall be deemed sufficient notice.

You may request details of personal information which we hold about you under the Data Protection Act 1998 and a small fee will be payable to cover our administration costs. If you would like a copy of the information held on you please communicate your request in writing to our registered address or by e-mail to support@walkgrove.co.uk.

If you believe that any information we are holding on you is incorrect or incomplete, please write to or email us as soon as possible, at the above address. We will promptly correct any information found to be incorrect.

Security

We are committed to ensuring that your information is secure. In order to prevent unauthorised access or disclosure, we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect online.

How we use cookies

We do not use cookies on the Walkgrove ReadytoGo website.